Absolutely! Please utilize our chat feature, and our team would be more than happy to assist you in finding the perfect gift that suits your preferences.
For information regarding shipping durations, kindly refer to our dedicated Shipping Policy page.
Due to the subjective nature of taste preferences, we do not provide refunds for this reason. To gain a better understanding of our refund policy, please visit our Refund Policy page.
We sincerely apologize for this inconvenience. To initiate a replacement request, kindly take a photograph of the broken item and send it to us via email, along with additional information. Our customer service team will review your request in accordance with the guidelines outlined on our Refund Policy page.
The heat levels of our products are determined by the manufacturer. However, please bear in mind that individual preferences and tolerances can vary greatly. This is important to consider when shopping for food products in general.
Our product offerings are updated based on demand, availability, and sell through rates, but our aim is to introduce new and exciting items at least every few months. We encourage you to sign up for our emails to be one of the first to know about new products, as some of them may sell out very quickly. We also offer special promotional deals and Thank You coupon codes to our loyal subscribers.
For detailed information about collaboration opportunities, please refer to our Partnerships page.
Certainly! We offer bulk discounts for purchases of at least 10 units of the same item. To learn more about bulk order pricing, kindly visit our Bulk Orders page.
Absolutely! We maintain a team of taste testers (and occasionally invite guest taste testers) who meticulously evaluate each product, provide feedback, and collectively decide whether it meets the criteria for being "Delightfully Hot Approved." This designation signifies our organization's confidence in purchasing and recommending it as a delightful gift. In short, we sell what we would feel good giving someone we love and it's important to us that you feel good about it too!